Do other apps that require Internet on your Apple TV work? If you can connect your device to Ethernet this often helps. If you have problems with the videos downloading please follow these steps:Ĭheck your Internet connection. ![]() The apps are required by Apple policy to use Apple’s servers, so sadly we can’t provide an alternative. Apple’s servers can sometimes fail or be unavailable, which will result in the app showing an error indicating such. This process will take some time depending on your internet connection. ![]() ![]() Downloads fail, won't start, stuck on "retry download"Īll of our Apple TV apps download additional videos from Apple’s servers after they are first launched.
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